WM Printing Support

Once a Tshirt order has been confirmed and paid for, the CSR will use the link or style name in the quote (internal notes section) to order the blanks m...

For customers that have issues with credit cards not going through the system please use the following diagnostic steps: COMMUNICATION NOTES Regardless...

Job Responsibilities - Answering Phone Calls/Taking Messages - Creating a New Account - Transferring calls - Assisting clients who walk in - Offering t...

If a client wants to book a meeting, you can either book one for them, or provide a link for them to schedule for themselves. You can use the same link prov...

If the client has already been charged and CSR modifies the order please use the following steps: Step 1 - Modify Order 1.) Before you begin, you mu...

CSR's have access to Quickbooks (QBO) to create purchase order documents required for all ASI vendors and select other vendors/suppliers. QBO Purcha...

Whenever Cleveland has window decal orders, the material for these will ALWAYS be PERFORATED WINDOW VINYL (same material as WM Printing store front).

Please make sure ALL credit cards on file for clients are ones with their names attached.  Use case example : Nelson (CNL) gave us CC auth forms for credit...

What Types of Window Vinyl And Decals Do we offer: Store Front Perforated Store Front White - air release removable Etched Glass Effect - frosted etched...

APLUS Only quick turn around 1000 16pt UV OR 5000 12pt UV 4OVER 1000 16pt UV (not quick turnaround) OR 5000 12pt UV (not quick turnaround) A...