WM Customer Service
1.) Find the order number in the system that this issue is referring to. 2.) Write up a new order in the system at $0 cost with the specs provided by the c...
Tue, 23 Feb, 2021 at 8:16 PM
DAILY WORKFLOW (FOH - CSR) Clock in Turn on TV (Background Video) and prep your area. Check your Monday Task list. Check and clear all notifications ...
Wed, 3 Mar, 2021 at 4:34 PM
When a client asks for a new logo to be created, you will collect payment info (DO NOT PROCESS YET), and send attached Logo Design Brief for them, to fill o...
Mon, 5 Apr, 2021 at 3:10 PM
Physical work orders are printed on Konica and given to fulfillment to sort. Fulfillment department needs to view all physical orders and sorted and gi...
Wed, 24 Mar, 2021 at 7:45 AM
If a client asks for a social media graphics you need clarify which platform since each uses a different size.
Thu, 1 Apr, 2021 at 10:36 AM
Before placing orders review the following: For re-orders or client-specific orders: - Research prior orders in THEIR account history to see what ...
Wed, 21 Apr, 2021 at 1:01 PM
Welcome to WM Printing. Full Training for the CSR Position Requires three phases of duties: Basic Intermediate Advanced Please memorize and stu...
Tue, 20 Jul, 2021 at 12:06 PM
Whenever you convert a quote into an order the internal notes made convert as part of the job STEPS TO FIND: Order number Action Drop Down View/E...
Sun, 16 May, 2021 at 10:54 AM
EXAMPLE - How a client may send an order: Business Cards 2 x 3.5 4/4 SABS CARDSTOCK 1000 - $20 (the client only sent one design for artwork) H...
Wed, 26 May, 2021 at 3:32 PM
https://wmprinting.freshdesk.com/a/tickets/204943 Dear Tenant, I am pleased to announce the new Property Management Team for Boynton Commerce Ce...
Mon, 28 Jun, 2021 at 1:40 PM