WM Customer Service
DAILY WORKFLOW (FOH - CSR) Clock in Turn on TV (Background Video) and prep your area. Check your Monday Task list. Check and clear all notifications ...
Thu, 4 Mar, 2021 at 9:35 AM
Please instruct the client to visit our website - wmprinting.com Click on "Send Files" in the navigation bar. The client will be able to f...
Tue, 20 Aug, 2019 at 4:24 PM
INDEMNIFICATION You agree that you shall indemnify, defend and hold WM Printing and its officers, directors, employees, shareholders, agents, affiliates, s...
Sat, 6 Feb, 2021 at 3:48 PM
1. First youll hit the canned response button in your email. 2. Then youll go to the drop down 3. Then you scroll to the folder you want (in this example...
Thu, 7 May, 2020 at 8:48 AM
ACTION: 1.) Create a new task on Monday board and assign to David 2.) Copy and paste ticket URL 3.) Close FreshDesk ticket
Fri, 23 Oct, 2020 at 3:51 PM
https://docs.google.com/spreadsheets/d/1El9uibNJ450mD2zLDdfgA0HJfkRLKrcDcVV3D5FwEGI/edit
Wed, 28 Aug, 2019 at 4:01 PM
Noon Cutoff Time. (Production time starts the following day) Rush service is 2x the price (100% rush fee) Digital (Konica) Standard - 2 Business Days...
Wed, 26 Feb, 2020 at 5:45 PM
Once artwork has been submitted, and the proof(s) has been sent and approved, the artwork CANNOT be changed by the client if it is already in "In produ...
Fri, 10 Apr, 2020 at 3:51 PM
Step 1 - Login to Authorize Visit: https://login.authorize.net/ Use Dashlane for login credentials Step 2 - Navigate to CIM Click on CIM (Cust...
Sat, 12 Sep, 2020 at 3:21 PM
ORDER MARKED AS WAITING FOR PAYMENT THIS IS HOW IT SHOWS UP WHEN YOU GO TO GE THE PAYMENT YOULL DO IT AS A PAYMENT REQUEST LINK - WHICH YOU ...
Thu, 1 Oct, 2020 at 8:42 AM