WM WEBSITE CUSTOMER SOLUTIONS

All Front End Customer Support Case Forms and Solution Articles

When will my order be ready?
The status of your job is located in your account on the back end of this website, and the turnaround time is in the estimate or invoice sent to you. Standa...
Wed, 3 Jun, 2020 at 2:54 PM
How do I know my order is ready for pick up?
The status of your job is located in your account on the back end of this website, and the turnaround time is in the estimate or invoice sent to you. Standa...
Wed, 3 Jun, 2020 at 2:55 PM
Can I change my artwork after I submit for print?
Once you submit your artwork for print, you have less than an hour to contact us immediately. You can report a problem on the back end of your account, emai...
Wed, 3 Jun, 2020 at 3:00 PM
What is a Vector file?
When you’re working digitally, there are two kinds of image file types: raster and vector. Both image types may be saved with several different file extensi...
Wed, 3 Jun, 2020 at 3:06 PM
What file are required to send to print?
Only high resolution JPGs, PNG's, PDF's, or AI / Vector files are acceptable - 300 DPI with an 1/8 inch bleed for most products. If you are having i...
Wed, 3 Jun, 2020 at 3:08 PM