FreshDesk

Missing Emails In FreshDesk
Please use the following steps on missing emails from FreshDesk that is in Gmail. 1.) Copy and paste the exact subject name in Gmail and paste into the ...
Wed, 31 Jul, 2019 at 8:56 PM
Creating a Ticket and Assigning it to a Team Member
When creating a ticket you want to click the upper right-hand corner  "  New  " button (Pictured Above) and select"New Ticket" Y...
Tue, 3 Dec, 2019 at 10:33 AM
Helpdesk Links in Quotes
Whenever completing a quote, fill out information as usual. Then you will be prompted to the last page with all final information is displayed like show...
Mon, 15 Mar, 2021 at 5:02 PM