TLE Customer Service

CANNOT CALCULATE TAX ERROR
If this error pops up for a center its MOST LIKELY due to the fact they added a "KIT" to their cart and didnt UNSELECT items of 0 QTY - to ch...
Mon, 8 Mar, 2021 at 8:24 AM
Marking Tickets as Spam
Open ticket Click on name in "contact details" field. click delete delete forever delete the ticket
Thu, 18 Mar, 2021 at 12:46 PM
No Closing Tickets Unless They Are...
Replied to Assigned with a note explaining or Monday task made
Thu, 18 Mar, 2021 at 12:47 PM
TLE EMAILS
All TLE centers must have a TLE email that they place orders from. Orders will not ship until the email is correct. Please explain to client that this is c...
Tue, 23 Mar, 2021 at 11:10 AM
TLE Pick Up
TLE cannot pickup orders we must ship them
Tue, 23 Mar, 2021 at 5:00 PM
Corporate Buying For Franchise
If a franchise center has a credit for corporate to buy some material here are the steps to process the order: Confirm with corporate this is approved ...
Sun, 16 May, 2021 at 11:27 AM
eVisitor for The Learning Experience
This is a yearly thing remember to do this every year! ( i have set calendar reminders) Create invoice for TLE (see QBO attached invoice from last year a...
Sun, 16 May, 2021 at 11:39 AM
Sup Run Auto Orders
Use micro strategies list to get centers counts use a sup run template create xls list go to corporate tab import corporate 
Tue, 30 Nov, 2021 at 1:24 PM